STORE POLICY
CUSTOMER CARE
Welcome to the customer care section of The Embossed! We are dedicated to providing you with exceptional service and support in addition to the custom coffee cups. If you have any questions or concerns about our products, ordering process, or customization options, please don't hesitate to contact us.
Here are a few ways to get in touch:
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Contact form: Fill out the form on our website's contact page, and we will respond to your inquiry as soon as possible.
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Email: Send us an email at info@theembossed.com, and we will get back to you within 24 hours.
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Phone: Call us at 607-301-3004, and one of our customer care representatives will be happy to assist you during our business hours.
We are also here to help if you experience any issues with your order, such as a missing or damaged item. Please reach out to us within 30 days of receiving your order, and we will work with you to resolve the issue.
Thank you for choosing The Embossed for your custom coffee cups. We appreciate your business and look forward to serving you.
PRIVACY & SAFETY
At Embossed, we don't just craft the finest custom paper cups and custom coffee cups, we're equally devoted to safeguarding your privacy and safety. We are unwavering in our commitment to shield the personal information you trust us with on our website. Dive in below to comprehend how we make your data protection a priority.
Information We Collect
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Perfectly craft and dispatch your custom paper cups orders.
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Maintain communication about your custom coffee cups orders, ensuring you have all updates like confirmations and tracking.
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Offer dedicated customer support tailored for custom coffee cup enthusiasts.
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Fine-tune our website and suite of services.
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Keep you in the loop about offers, promotions, and updates pivotal to our custom paper and coffee cups.
How We Use Your Information
We use the information we collect to:
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Process and fulfill your custom paper cups.
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Contact you regarding your orders, such as order confirmations and tracking information.
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Provide customer support.
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Improve our website and services.
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Communicate with you about promotions, special offers, and other news related to our products.
How We Keep Your Information Safe
We have implemented various security measures to keep your information safe, including:
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Secure Socket Layer (SSL) technology to encrypt all sensitive information transmitted between your computer and our website.
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Strict access controls to limit access to your information to only authorized personnel.
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Regular monitoring and testing of our systems to identify and prevent potential security breaches.
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Regularly updated privacy policies to ensure compliance with applicable laws and regulations.
Your Rights
You have the right to access, update, or delete your personal information at any time. You can do so by contacting us at privacy@theembossed.com.
Third-Party Websites
Our website may contain links to third-party websites. Please note that we are not responsible for the privacy and security practices of these websites. We encourage you to read their privacy policies before providing any personal information.
Updates to Our Privacy and Safety Section
We may update our Privacy and Safety Section from time to time to reflect changes in our practices or applicable laws and regulations. We will notify you of any significant changes by posting a prominent notice on our website or by sending you an email.
Contact Us
If you have any questions or concerns about our Privacy and Safety Section, please contact us at privacy@theembossed.com.
WHOLESALE INQUIRIES
Thinking of a sizable order? At The Embossed, when you need custom paper cups in quantities exceeding 50,000, you're stepping into our premium wholesale territory. We specialize in providing custom coffee cups tailored to your brand's aesthetics
🔹 Why Opt for Wholesale with The Embossed?
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Avail of exclusive discounts on custom paper cups.
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Benefit from dedicated customer support throughout your order journey.
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Prioritized production schedule to ensure your custom coffee cups are delivered right on time.
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For all bulk requirements and to get the best deals, please reach out to our dedicated team.
Together, let's elevate your brand's coffee experience! 🌟🍵
PAYMENT METHODS
- Credit / Debit Cards
- PAYPAL
- APPLE PAY
- Offline Payments